Inter Facilities Transfer Agent
ER24 Contact Centre 124 | Rivonia | South Africa
Closing date: 07/05/2026
Number of positions: 1
Recruiter name: Silindokuhle Bawuti
Reference number: 69543
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To receive, log and coordinate transfers from one place to another. This could be emergent or nonemergent.
KEY RESPONSIBILITY AREAS
Coordinate inter-facility transfer process
Provide basic contact centre administration
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Grade 12
DESIRED EDUCATION: BAA/ Level 3 first aid
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: 1-year experience as a Contact Centre Agent or ERO
DESIRED EXPERIENCE: 1-year experience in an Inter Facility Department,
Hospital Administration or Medical Scheme
REQUIRED JOB SKILLS AND KNOWLEDGE
- Knowledge and application of Emergency Care
- Knowledge of Funder Scheme rules
- Competence in Microsoft Excel, Word and Outlook
- Telephonic and email etiquette
- Demonstrate sound knowledge of the Assistance/EMS environment
- Demonstrate sound knowledge and competence in the CAD system
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Job Segment:
Call Center, Drafting, CAD, Facilities, Customer Service, Engineering, Operations