Support Resource Officer

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Date: Sep 3, 2026

Location: ER24 Contact Centre 124, Rivonia, ZA, Witkoppen

Company: Mediclinic

ER24 Contact Centre 124 | Rivonia | South Africa 


Closing date: 09/18/2026  
Number of positions: 1 
Recruiter name: Nico Andrew Theo Botha  
Reference number: 73422  
Workplace Type: [[cust_WorkplaceType]]
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

Be Part of Something Exciting. Shape the Future with Us.

Are you an experienced Suppport Resource Officer ready for your next career-defining opportunity?

We are building a talent pool for an exciting new Support  Resource Officer opportunity anticipated to commence in January 2027. While the role is not immediately available, we are seeking exceptional leaders who would like to be considered early for this exciting venture and future growth journey.

This is a unique opportunity to be part of something from the ground up, helping to shape a high-performing customer experience environment that will make a meaningful impact on our customers, employees, and business.

 

KEY RESPONSIBILITY AREAS

Dispatch vehicles according to the CAD system

Assist in receiving, prioritise, logging, and processing  all calls and alerts received

Provide basic contact centre administration

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12

DESIRED EDUCATION: BAA/ Level 3 first aid Certification

 

REQUIRED EXPERIENCE

 

ESSENTIAL MININUM EXPERIENCE: Contact Centre  / Emergency Contact Centre exposure

DESIRED EXPERIENCE:  1 – 3 years dispatching in an EMS contact centre

  • Computer literate (Microsoft Office)
  • Dispatching of vechicles
  • Emergency Care
  • Typing Skills
  • English language (written and verbal)
  • Geographical locations
  • EMS environment
  • Telephonic and email etiquette

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Apply now »