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HR Service Centre Manager

Mediclinic Southern Africa Corporate Office | Stellenbosch | South Africa 


Closing date: 30/09/2022  
Number of positions: 1 
Recruiter name: Fiona Simone Anderson  
Reference number: 32397  
Permanent

MAIN PURPOSE OF JOB

To manage the HR Service Centre and the performance ( service, productivity and quality) of a team of HR Service Officers whom deliver a day-to-day HR customer service to MC internal clients.

 

 

KEY RESPONSIBILITY AREAS

  • Lead and manage the people in the HR Service Centre
  • Develop, lead and maintain a Human Resource Service Centre to support internal clients with regards to HR-related queries
  • Establish and maintain HR Service Centre Systems and processes
  • Manage and control department budget / finances

 

REQUIRED EDUCATION

ESSENTIAL EDUCATION

  • 3 – year degree in Human Resources, Finance or other relevant field

 

 

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

  • 3 – 5 years experience in an HR Shared Services environment

DESIRED EXPERIENCE

  • 3 – 5 year experience in an healthcare environment

 

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Knowledge of service centre operations
  • Knowledge of HR processes, policies and procedures
  • Understanding and correct application of payroll governance and risk management
  • Understanding and application of relevant legislative regulations including but not limited to Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act and Labour Relations Act
  • Computer skills in Microsoft Office Package (Word, Excel PowerPoint and Outlook)
  • Awareness and understanding of the organisation’s operations and the interrelatedness of systems and processes

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

 

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Job Type:  Human Resources
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Job Segment: Payroll, Service Manager, HR Manager, Risk Management, HR, Finance, Customer Service, Human Resources

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