MAIN PURPOSE OF JOB

Provide administrative and operational support to the Medical Records Department by ensuring the accurate management, security, retrieval, scanning, and release of patient medical records while maintaining compliance with regulatory, confidentiality, and organizational requirements.

KEY RESPONSIBILITY AREAS

1. Release of Information (ROI)

• Process requests for medical records from patients, insurance companies, and authorized stakeholders.
• Verify approvals and patient authorizations prior to release.
• Ensure timely and confidential release of medical information.
• Maintain records of all disclosures and medico-legal requests.

2. Scanning and Document Management

• Prepare, sort, and scan patient documents into the Electronic Medical Record (EMR) system.
• Verify image quality, indexing accuracy, and document completeness.
• Maintain physical and electronic filing systems.
• Support record retrieval, archiving, and document tracking activities.

3. Statistics and Reporting

• Prepare daily, weekly, monthly, and annual MRD statistical reports.
• Maintain and analyze departmental data and key performance indicators.
• Submit reports required by management and regulatory authorities.
• Ensure accuracy and completeness of statistical information.

4. Medical Records Operations

• Review records for completeness and missing documentation.
• Assist in the coordination and administration of Medical Records Committee meetings.
• Assist the Medical Records Officer (MRO) in conducting medical record audits.
• Follow up with clinicians regarding pending reports and discharge summaries.
• Support quality improvement activities.

REQUIRED EDUCATION

Bachelor's Degree 

REQUIRED EXPERIENCE

• Minimum 2 years of experience in a Medical Records Department (MRD) within the Dubai/UAE healthcare sector.
• Experience with Electronic Medical Records (EMR/EHR) systems.
• Experience in document scanning, record management, and release of information processes.

REQUIRED JOB SKILLS AND KNOWLEDGE