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Service Centre Coordinator (After-Hours)
MHR Corporate Office | Bellville, Cape Town | South Africa
Closing date: 25/10/2026
Number of positions: 1
Recruiter name: Lerato Khati
Reference number: 74957
Workplace Type: Remote
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.
KEY RESPONSIBILITY AREAS
Address client staffing requests and coordinate placements/cancellations of MHR Panel Members
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Grade 12
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE:
Experience working in an hospital environment
3 - 6 months Call Centre experience
REQUIRED JOB SKILLS AND KNOWLEDGE
- Nursing and Admin structures and scope of practices
- Computer literate with strong Microsoft Word, Excel, Outlook skills and the ability to learn new systems
- Excellent Telephone and email etiquette
- Exceptional client service skills and sound client service experience
- Good time management skills
- Well organised with exceptional planning and administrative skills
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Job Segment:
Call Center, Customer Service
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