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Hospital Case Manager
Mediclinic Hoogland | Bethlehem | South Africa
Closing date: 06/07/2026
Number of positions: 1
Recruiter name: Tebello Sekhoto
Reference number: 71413
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To coordinate the hospital case management process and facilitate the communication process between all role players by providing accurate and timeous clinical information to minimise the financial risk for the organisation.
Please note: the suitable incumbant will have proven case/financial experience within a private healthare facility. This is a non-clinical Case Manager role.
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Matric with a relevant tertiary qualificaiton
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: Minimum of 3 years in a healthcare environment as a Case Manager
DESIRED EXPERIENCE: Proven experience as a Case Manager / Clinical Coder in Private Healthcare Environment
KEY RESPONSIBILITY AREAS
Minimise financial risk by effectively managing patient stay
Ensure compliance to case management procedures, contracts and legal aspects by utilising available resources and systems
Ensure correct and timeous finalisation of cases to facilitate reimbursements from funders of claims
Consistently and timeously communicate with Funders as contractually agreed through the relevant case management channels
Ensure clinical coding standards are adhered to as per Level 3 coding guideline
Lead and manage the people in the Case Management team (if applicable)
REQUIRED JOB SKILLS AND KNOWLEDGE
- Understanding of anatomy; physiology and medical terminology
- Funder Contracts; Medical aid requirements/narrations
- Scientific nursing principles and process
- Authorisation and motivation of Level of Care; Length of Stay; Clinical Coding, high-cost stock, Short Payments etc.
- Use of electronic systems (i.e. B2B or Funder portals) for the purposes of requesting authorisations, performing case management updates and for troubleshooting)
- Computer literacy (Microsoft Office, hospital/practice management systems)
- Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Visitation of external case managers; etc.)
- Daily workflow; managing deviances; clinical coding; and case management processes
- Application of clinical codes and finalisation thereof
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Job Segment:
Case Manager, Compliance, Claims, Clinic, Physiology, Healthcare, Legal, Insurance
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