MAIN PURPOSE OF JOB

To support the Hospital General Manager in the effective and efficient operation of the hospital, focusing on support services and support functions. The role ensures that all operational projects, budget coordination, fixed asset management, and integration between clinical and engineering/technical functions are aligned with strategic hospital goals. The role will also oversee and coordinate key administrative departments, including Patient Administration Management (PAM), Human Resources (HR), Finance and Administration Management (FAM), Technology, and Technical Services.

KEY RESPONSIBILITY AREAS

• Operational project management (Support): Manage all hospital projects not directly related to clinical care, including renovations, infrastructure upgrades, and technology rollouts.
• Department coordination: Direct and align the following functions: PAM, HR, FAM, Technology, and Technical. Ensure synergy and goal alignment.
• Contract management: Oversee service contracts, SLAs, renewals, compliance monitoring and vendor performance.
• Integration of core and engineering services: Facilitate operational synergy between clinical services and engineering support (e.g., facilities, technical maintenance).
• Fixed asset management: Oversee asset register accuracy, maintenance planning, and lifecycle management of all fixed assets.
• Risk and compliance monitoring: Ensure adherence to organisational policies, health and safety regulations, and audit compliance.
• Budget coordination: Coordinate and compile annual hospital budgets across departments, monitor expenditures and ensure compliance.

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• Bachelor's degree in Business Administration, Healthcare Management, or related field

DESIRED EDUCATION

• Postgraduate qualification (e.g., MBA, MHA), Business management with subjects in finance

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• Minimum 5 years in healthcare or hospital operations management

• Proven experience in budget management, contract oversight, and operational project delivery

DESIRED EXPERIENCE

• Experience in managing within a healthcare environment
• Prior leadership role in multidisciplinary coordination

REQUIRED JOB SKILLS AND KNOWLEDGE