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Telephonist

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Mediclinic Paarl | Paarl | South Africa 


Closing date: 07/02/2025  
Number of positions: 1 
Recruiter name: Nadheerah Van Harte  
Reference number: 56109  
Workplace Type: On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic

KEY RESPONSIBILITY AREAS

Operate the hospital Telephone system daily as per policy and procedure

Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded

Ensure patient confidentiality is maintained as per policy and procedure

Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual

Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan

REQUIRED EDUCATION

ESSENTIAL EDUCATION:  Grade 12 or equivalent

DESIRED EDUCATION: None 

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:  None

DESIRED EXPERIENCE Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Computer literate (Microsoft Office)
  • Hospital Disaster and Emergency processes; procedures and policies
  • Switchboard systems and operations

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

 

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