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Specialist: Renal Care Coordination
Mediclinic Renal Services Corporate Office | Stellenbosch | South Africa
Closing date: 26/11/2026
Number of positions: 1
Recruiter name: Carmen Leonie Railoun
Reference number: 75463
Workplace Type: Hybrid
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To design, develop, implement, coordinate, maintain, evaluate and optimise the MCRS Renal Care Coordination Programme to identify and engage pre-dialysis patients, optimise renal patient outcomes, improve patient experience, promote value-based healthcare and ensure sustainable, integrated renal care through effective care coordination.
KEY RESPONSIBILITY AREAS
Development, implementation and maintenance (inclusive of quality improvement initiatives) of a Renal Care Coordination Program
Grow uptake and maintain membership of the programme with doctors and patients
Prepare patients for their dialysis journey through structured onboarding interventions and tools
Manage and optimise the utilisation of PROMS and PREMS
Collaborate with all relevant internal and external stakeholders
Programme performance analysis, insight generation and continuous improvement
REQUIRED EDUCATION
ESSENTIAL EDUCATION
Degree or Diploma in General Nursing Science
or
B-Tech in Clinical Technology specialised in Nephrology
or
Degree in related Health Sciences field
DESIRED EDUCATION
Post Graduate Diploma in Nephrology
Management and/or quality improvement qualification
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE
At least five years' experience within a renal healthcare environment, including experience in patient care coordination, renal wellness, disease management, or clinical programme coordination
Professional Nurse registered with SANC
or
Clinical Technologist (Nephrology) registered with HPCSA
or
Health Sciences graduate with demonstrable renal disease management and care coordination experience
DESIRED EXPERIENCE
At least 3 years in a management position
Previous experience in renal disease screening
Previous experience in care coordination and/or renal wellness support
Previous experience in care coordination program design and implementation
Previous experience in value-based healthcare initiatives
REQUIRED JOB SKILLS AND KNOWLEDGE
- Renal pathology
- Renal physiology
- Renal patient referral process
- Renal disease clinical pathway
- Care coordination
- Value-based healthcare
- Nephrology
- Networking skills
- Liaising and following up with stakeholders
- Stakeholder relationship management
- Excellent verbal and written communication skills;
- Data management & interpretation
- Ability to take corrective action
- Ability to work independently and maintain personal effectiveness
- Time Management
- Continuous improvement
- Evidence-based medicine
- Clinical programme design and implementation
- Influencing skills and facilitation
- Change leadership and change management
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Job Segment:
Patient Care, Relationship Manager, Physiology, Pathology, Dialysis, Healthcare, Customer Service
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