MAIN PURPOSE OF JOB

To provide MCSA wide Automation leadership, strategical & tactical direction and build internal capability through the adoption and deployment of technology led transformation initiatives.

To drive end-to-end automation initiatives by integrating internal and external expertise, incorporating the latest technologies across the Mediclinic’s upstream and downstream operations.

To provide technical leadership for developing new and improved business processes for high-quality Health Care delivery and experience.

KEY RESPONSIBILITY AREAS

• To provide MCSA wide strategic / tactical intelligent automation guidance and leadership 
• Provide technical support, guidance and mentorship to ensure automation solutions align with overall MCSA strategy and yield required efficiencies
• Implement, monitor and drive MCSA wide automation projects within agreed time and budget constraints (Proven program management) 
• To support and collaborate with the MCSA Data Team, AI Team, Operations Excellence Team and Innovation Team for ongoing hackathons & forums to implement automation projects.
• Design and implement automation programs aligned with MCSA governance principles and methodologies
• Manage and lead the cross functional automation team, including third party vendor partnerships and commercial relationships.

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• Bachelor's degree in a relevant field (Industrial Engineering, Data Science, Project Management, Business Administration, etc.)

DESIRED EDUCATION

• Qualified as a Project Management Professional (PMP) and/or PRINCE II certified.
• Proficiency in project management software & tools (MS Projects, Excel, JIRA etc.)  

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• At least 7 years of experience in a management capacity of which at least 5 years involved leading Automation projects using UiPath / Blue Prism / Automation Anywhere
• A minimum of 5 years of experience in Business Consulting, Process re-engineering or Process Optimization projects for large MNCs.
• Experience in driving automation and delivering results in a dynamic and complex environment.
• Excellent problem-solving abilities and capacity to manage complex projects across multiple teams and stakeholders.
• Experience in managing projects in the healthcare domain, innovation and automation streams

DESIRED EXPERIENCE

• A minimum of 3 years' experience developing in UiPath, with prior experience in object-oriented programming (C#, C++, VB, Java, or Python preferred)
• At least 5 years of experience in enterprise project management, with a proven track record of successfully managing complex projects
• Experience of implementing ERP / Digital Platforms / Digital apps or web portals or any digital initiatives.
• Proficiency in project management software & tools (MS Projects, Excel, JIRA etc.)  

REQUIRED JOB SKILLS AND KNOWLEDGE