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Senior Service Centre Officer

Mediclinic Southern Africa Corporate Office | Stellenbosch | South Africa 


Closing date: 24/10/2024  
Number of positions: 1 
Recruiter name: Fiona Simone Anderson  
Reference number: 53555  
Workplace Type: Hybrid
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To support the HR service delivery model as part of HR Shared Services in delivering HR related transactional and administrative tasks to employees, line managers and the HR community through the use of self-help, ticketing, telephonic and technology resources.

KEY RESPONSIBILITY AREAS

Support employees with relevant Tier 1 and 2 human resources requests and enquiries

Optimise the service delivery of the Service Centre

REQUIRED EDUCATION

Essential: Grade 12  with experience OR Degree/Diploma in Human Resource Management

Desired: Relevant tertiary qualification (higher certificate, diploma or degree) in human resources management

REQUIRED EXPERIENCE

Essential: 5 years work experience in an HR related role

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Knowledge of all relevant HR legislation and regulatory guidelines
  • Knowledge and understanding of the General HR Policies with a focus on certain remuneration, payroll and benefits policies, processes and principles
  • Computer literate (Microsoft Office)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

 

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Job Type:  Human Resources
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