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Patient Administration and Financial Manager

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Mediclinic Windhoek | Windhoek | Namibia 


Closing date: 23/10/2026  
Number of positions: 1 
Recruiter name: Rika Beuke  
Reference number: 74474  
Workplace Type: [[cust_WorkplaceType]]
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

This is a combined leaderhip role within our Patient Administration Department, responsible for overseeing all patient administration operations as well the the hospital's financial administration functions.

The successfull incubent will ensure efficient patient administration processes, effective revenue management, accurate billing, strong financial controls while delivering exeptional services and operational excellence. 

You will be responsible fo roptimise revenue and cas conversion.

 

 

REQUIRED EDUCATION

ESSENTIAL EDUCATION:

Grade 12; Tertiary qualification with debtors / financial experience

A degree in finance or commerce will be an advantage

DESIRED EDUCATION:

None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

  • Minimum of 5 years debtors experience
  • At least 5 years’ experience in a Managerial or Supervisory position
  • Experience and insight in the total Patient Administration Management environment.

DESIRED EXPERIENCE:

  • Previous medical aid/ managed health experience
  • Background knowledge of the hospital/ healthcare industry
  • Previous patient medical industry debtors experience.

KEY RESPONSIBILITY AREAS

  • Lead and manage the people in the department
  • Patient administration management process
  • Manage and mitigate departmental risks
  • manage and distribute information to relevant stakeholders
  • Manage and control department budgets/finances

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.)
  • Financial knowledge (e.g. compiles a budget; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
  • Rules and regulations regarding funder contracts
  • Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
  • Computer literacy (Microsoft Office package)
  • B2B Lookup Phase II and the Debtpack Enquiry application
  • Clinical codes management
  • Basic anatomy knowledge and terminology
  • Medical aid requirements/narrations (COID and Medical Aids)
  • Manage financial risks (e.g. debt days/, cash conversions and trends with regards to bad debtors, etc.)
  • Patient Admin programs on the AS400 system
  • Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors)
  • Audit principles and taking corrective and/or preventative action where necessary (e.g. risk management and quality management programme)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

 
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