MAIN PURPOSE OF JOB

To lead, optimise, and standardise pharmacy operations across the division, ensuring regulatory compliance, performance efficiency, and clinical quality. This role will drive pharmacy governance, system and process compliance, and contract compliance while supporting retail optimisation and pharmaceutical advisory functions.

This position will be based in Pietermaritzburg.

KEY RESPONSIBILITY AREAS

• Develop and enforce policies, procedures, and standards to ensure regulatory compliance and quality.
• Implement and drive the pharmacy operational strategies that improve efficiency, optimise inventory management to reduce costs, and enhance service delivery.
• Provide clinical and operational advisory support to internal pharmacy teams and senior stakeholders.
• Ensure excellence in patient-facing pharmacy services through process refinement and team development.
• Manage and monitor pharmacy-related vendor contracts to ensure adherence and optimal outcomes.
• Generate and analyse pharmacy data reports to inform decision-making and continuous improvement.
• Drive consistency in pharmacy practices across the region, incorporating best practices.
• Oversee pharmacy system use, upgrades, and staff training to ensure operational integrity.

REQUIRED EDUCATION

• Bachelor of Pharmacy (BPharm)
• Registered as a Pharmacist with the South African Pharmacy Council (SAPC)

DESIRED EDUCATION

• Master’s in Pharmacy, Public Health, or Business Administration,
• Certification in Lean Six Sigma or project management

REQUIRED EXPERIENCE

• Minimum 7 years’ experience in pharmacy practice, with at least 3 in an operational leadership role.
• Demonstrated success in managing multi-site pharmacy operations.
• Experience with pharmacy systems and reporting tools

ESSENTIAL MINIMUM EXPERIENCE

• Private healthcare sector background,
• Experience in change management and contract/vendor management and materials management

REQUIRED JOB SKILLS AND KNOWLEDGE