Frequently Asked Questions

How to Apply  Job Application Tips  International Applications  Frequently Asked Questions
General
Hirslanden
Mediclinic Southern Africa
Mediclinic Middle East
ER24
Mediclinic Learning Opportunities

General

Which documents are required for my application?

You are required to upload a CV or resume and to complete your relevant personal details on your profile.

Can I apply by email?

Only online applications received via the Career portal will be accepted.

What if I don't find a suitable position?

We would recommend that you sign up for our Job Alerts. These will provide you with regular updates listing current vacancies that match your requirements.

Can I apply for several positions?

Yes, applications are processed by different recruitment teams.

When will I receive a response to my application?

You will receive a confirmation of receipt upon submitting your application. Further communication will follow once your application has been reviewed.

Can I reapply after my application is rejected?

You are welcome to apply for any other vacancies. There could be many reasons why your application might not have been successful and you could be a fit for a different position.

I have found another job. Should I withdraw my application with Mediclinic?

Yes, please withdraw your application through your online application profile.

I am trying to register a new profile and have received a system message that my email address already exists.

This means you already have a registered profile. If you cannot remember your password, click on ‘Forgot your password?’. A password reset will be sent to your email.

Can I apply using my mobile device?

The website is accessible on all mobile devices, and you will be able to view and apply for positions.

I am a Mediclinic Employee. How do I apply for positions within the Group?

Employees can view all advertised positions on their Connect profile. Access the Connect system and click on the Careers tile to view and apply for opportunities. Alternatively click on the Employee Login button in the header of the career site to access the internal site. 

Hirslanden

How can I apply for positions at Hirslanden?

Please visit the Opportunities page for Hirslanden job opportunities.

How does the application process work?

Please refer to the information provided under How to Apply here

What documents do I need to submit and what should I keep in mind?

From the outset please send us all your application documents using the “apply online” button on the job you are interested in. Your application should include the following documents as PDF files:

  • Cover letter
  • Complete CV
  • Qualifications and certificates
  • Work references
  • Additional visas/permits (for foreign applicants)

Convert your Word documents to PDFs using one of the many available tools. To scan certificates, you can also use a smartphone if it is equipped with the appropriate scanning software.

What if I am unable to find a suitable position?

If you do not find a suitable position, we recommend you Join Our Talent Community. This will provide you with regular updates listing the current job vacancies that match your interests (Alternatively, you can also send us an unsolicited application, but your chances are better if you apply for a specific position). If you send an unsolicited application, remember to include all your documents and use the cover letter to explain exactly what you are looking for and when you will be available.

Can I apply for several positions at the same clinic (or in the corporate office), or at several different Hirslanden clinics?

Yes. The applications are processed by different recruitment partners who work in-house in the clinics and the corporate office. It is possible, for example, that you might then be invited to two job interviews.

I am applying from abroad. What do I need to take into consideration?

Please refer to the information for Foreign Applicants here.

Mediclinic Southern Africa

How can I apply for positions at Mediclinic Southern Africa?

Please visit the Opportunities page for Mediclinic Southern Africa job opportunities.

Where can I obtain directions to the hospital when invited for an interview?

Directions are available on the Mediclinic Southern Africa website, or can be obtained from the relevant recruitment team.

What is the contact number of the Recruitment Service Centre?

  • Call 0800 027 547 and select option 1 for recruitment or contact askhr@mediclinic.co.za.
  • Namibian candidates please call +27 21 809 6869

What are the working hours of the Recruitment Service Centre?

Monday to Friday from 7:30 – 16:30.

Mediclinic Middle East

How long does the recruitment process normally take?


It will normally take around six weeks from posting the vacancy on the Career site to extending a job offer. This includes the time it takes to advertise the role and source, screen, assess and select a suitable candidate.

 

The United Arab Emirates has strict regulations governing medical licensing and immigration which can add significant time to onboarding and joining. Our team of experts will guide you through the process if your application to join us is successful.

When will my application be considered?


You are welcome to apply for any position if your skills and experience match the minimum requirements, as stated in the advertisement.

 

Your application will be considered regardless of nationality and gender, but please note that preference will be given to United Arab Emirates nationals in accordance with official regulations.

What are the working hours?


We work a four and a half day week.

 

The weekend falls on a Saturday and Sunday.

 

Many of our jobs require shift and weekend work. Please verify the specific details of the job you are applying for.

ER24

How can I apply for positions at ER24?

Please visit the Opportunities page for ER24 job opportunities.

Where can I obtain directions to the locality if I am invited for an interview?

Directions are available on the ER24 website or can be obtained from the relevant recruitment team.

Mediclinic Learning Opportunities

I am already registered at the South African Nursing Council. Can I still apply?

No, you first need to apply for a permanent position at Mediclinic. If you are then appointed, you can apply to study within the group. Visit the Career site for available positions.

How can I confirm my registration status once I have applied?

You need to log in to your profile and select 'Jobs applied'. A list of your applications will appear.

When can I expect to receive feedback after registration?

Feedback will be provided three weeks after the registration closing date. 

Does Mediclinic accept off-line (paper) applications?

No.

Can I apply to more than one centre/programme?

No, you are only allowed to apply for one location and one programme.

Is it required for all applicants to attach a South African Qualifications Authority letter?

No, only if you obtained your Grade 12 certificate or senior certificate outside of South Africa.

What does 'citizenship' mean?

If you were not born in South Africa it means that you are a foreigner.  You will have to apply for citizenship at the Department of Home Affairs to receive a South African identity number.

What do I do if I receive error messages?

Ensure that all required fields have been completed and are in the correct format.

How do I make the registration payment? How much is it?

Banking details and the amount required will only be sent to qualifying applicants after the applications have been processed. Payment needs to be made and uploaded to the candidate profile before the closing date once instructions have been received.

Will Mediclinic call me to inform me of the psychometric assessment date?

No, you will only be invited via e-mail. Please regularly look at your status and go through your emails.

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Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.

 
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